Digital Lobby Management
Better Front Office Management
Intercepting Inefficiencies > Creating Better Time Management
Great stories have a personality. Consider telling a great story that provides personality. Writing a story with personality for potential clients will assist with making a relationship connection. This shows up in small quirks like word choices or phrases. Write from your point of view, not from someone else's experience.
Great stories are for everyone even when only written for just one person. If you try to write with a wide, general audience in mind, your story will sound fake and lack emotion. No one will be interested. Write for one person. If it’s genuine for the one, it’s genuine for the rest.
1. Increases Branch Productivity
Since supervisors are tasked to take over a transaction if it takes more than two minutes, bank staff are more likely to work efficiently.
2. Increases Customer Satisfaction
With Digital Lobby Management, customers can ensure they are served in a timely manner.
3.Reduce In-Branch Queues
Since customers can pre-book transactions, they can go to the branch only when it’s their turn.
Why Digital Lobby Management?
With Digital Lobby Management, banks can track the efficiency of their tellers. This boosts a bank branch’s productivity as it ensures that customers are served in a timely and efficient manner.